Who we are

Our website address is: https://robustautogroup.com. We are the Robust Group LLC based out of Texas, United States. 


Your Data for your Services

We collect your personal data such as email address, name, location and other information to provide you the services out of Robust Auto Group including Retail, Resale, Transport or Delivery of Vehicles.


Analytics Data

If you visit our site, we use web analytics to track information about you based on your use of our site. We conduct visitor and page analysis using website traffic analytics tools however this data is based on clicks and no personal information is captured as a result of this data. This includes the pages browsed, ip addresses or countries visited from and frequency of visits. 


Payment Data

We use Stripe (a 3rd party payment gateway) to securely offer payment services on our website, web chat and any other services channels. We don’t hold any credit card data on our website as a result of this transaction, we do hold customer data such as billing address, transaction amounts and contractual agreements.


Email and Textual Correspondence

We’ll be communicating with you via calls, e-mails, texts or web-chat which is classified as direct correspondence to users from our end, we’ll create a record of these correspondences within our customer relationship management platform to keep your customer data collated in a single place.


Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Suggested text: Visitor comments may be checked through an automated spam detection service.